Return and Refund Policy
30-Day Money-Back Guarantee
At Potent Nutra, your satisfaction is our priority. If you are not completely satisfied with your purchase for any reason, you may request a full refund within 30 days of your purchase date — no questions asked.
Eligibility
- Refund requests must be submitted within 30 days of the original purchase date.
- Only unopened bottles are eligible under our guarantee.
- Digital products or downloadable content (if applicable) are non-refundable.
How to Request a Refund
- Email us at support@potentnutra.store with your order number and reason for return.
- Our team will respond within 1–2 business days with return instructions.
- Once your return is received and processed, your refund will be issued to your original payment method within 5–10 business days.
Non-Refundable Situations
- Refund requests made after 30 days of purchase.
- Orders where the product was misused or damaged due to improper storage.
Exchanges We do not offer direct exchanges. If you received a damaged or incorrect item, contact us immediately and we will ship a replacement at no charge.